PSA ERROR CODES

Wed, Jan 8, 2014

Desktop Support

PSA ERROR CODES

The following is a list of PSA (Pre-boot System Assessment) beep codes and screen error codes.  If a PSA component fails the system may generate an audible beep code.

 

A NOTE indicates important information that helps you make better use of your computer. NOTE: This list of error and beep codes help determine parts the may not be reponding correctly due to not being installed or not connected correctly to the system. In instances where multiple components are listed, move to the next step if the previous component has previously been replaced or tested.

 

Error Code Beep Code Error Message Component
10000-0111 1-1-1 (Name of Exception) exception occurred at selector XXh offset XXh System board
1000-0122 1-2-2 Memory test initialization failure BIOS
1000-0123 1-2-3 Memory integrity test failed 1) Memory
2) System board
3) Processor
1000-0141 1-4-1 No drive detected. 1) Reseat HD
2) Hard drive
3) System board
1000-0142 1-4-2 Drive Self Test failed Status byte = XXh Hard drive
1000-0143 1-4-3 Drive Smart read command failed 1) Hard drive
2) System board
1000-0144 1-4-4 No support for Drive Self Test Older hard drive
not shipped
with the system
1000-0145 1-4-5 Timeout waiting for Drive Self Test to complete 1) Reseat HD
2) Hard drive
3) System board
1000-0146 1-4-6 DST Log contains previous error(s) Hard drive
1000-0212 2-1-2 CMOS failed the pattern test System board
1000-0213 2-1-3 The CMOS battery failed 1) CMOS battery
2) System board
1000-0214 2-1-4 Failure in DMA Port: XXh 1) System board
2) Processor
1000-0221 2-2-1 Interval Timer Channel 0 (mode 0) is not generating interrupts 1) System board
2) Processor
1000-0222 2-2-2 Interval Timer Channel 0 (mode 3) is generating the wrong interrupt count per second System board
1000-0223 2-2-3 Interval Timer initial clock output level in mode XX is incorrect System board
1000-0224 2-2-4 Interval Timer had wrong time period in mode XX System board
1000-0231 2-3-1 Failure in Interval Timer in mode XX System board
1000-0232 2-3-2 The RTC did not generate periodic ticks System board
1000-0233 2-3-3 The RTC ‘Seconds’ register is not updating System board
1000-0234 2-3-4 Timeout waiting for RTC update flag to set System board
1000-0241 2-4-1 Error enabling A20 gate System board
1000-0242 2-4-2 No interrupt detected for IRQ XX – (Name of Interrupt) 1) System board
2) Processor
1000-0312 3-1-2 Keyboard test timed out waiting for keyboard response 1) Keyboard cable
2) Keyboard
3) System board
1000-0321 3-2-1 Unable to detect LCD 1) LCD Cable
2) LCD
3) System board
1000-0322 3-2-2 Error accessing the LCD inverter 1) LCD Cable
2) LCD
3) System board
1000-0331 3-3-1 No video adapter found 1) Reseat vid card
2) Video card
3) System board
1000-0332 3-3-2 Video memory failed 1) Video card
2) System board
1000-0333 3-3-3 Graphics test timed out waiting for keyboard response Graphics visible:
1) Keyboard cable
2) Keyboard
3) System board
NO Graphics:
1) LCD cable
2) LCD
3) System board
1000-0334 3-3-4 User reported that graphics patterns were not displayed correctly 1) LCD cable
2) LCD
3) Video card
4) System board
 
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